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S M A R T   F U R N I T U R E

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...Buy it for LIFE

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S M A R T  F U R N I T U R E

A Division of World Wide Hospitality Furniture

Frequently Asked Questions

 

1.Q: What is the connection between Island Collections and World Wide Hospitality Furniture?

A: World Wide Hospitality Furniture is the manufacturing division, and Island Collections

is the retail and wholesale division.

 

2.Q: What the specialty of World Wide Hospitality Furniture and Island Collections?

A: We specialize in the vacation Industry, Condo, Time Shares, Resorts, Hotels and Residential Ocean Front properties.

 

3.Q: Do I need to buy the whole package?

A: No, you can buy individual pieces.

 

4.Q: Do you have particle board in your furniture?

A: Absolutely not! Our furniture is all wood and plywood.

 

5.Q: Which territories do you serve?

A: All 5 Hawaiin Islands, Southern California, Florida and the Caribbean where we have agents, otherwise we can ship anywhere in the world freight collect.

 

6.Q: Why do you have the best prices in ratio to your quality?

A: We design, manufacture, deliver and install all in house. No order is too big, or too small.

 

7.Q: If I buy online and see my furniture in my condo for the first time and I don’t like it, can I exchange it?

A: 100% Customer satisfaction, we will be glad to accommodate you.

 

8.Q: What is your warranty policy?

A: Case goods, buy it for life; yes we mean that!

Soft goods, 5 years - Mechanisms and Component parts with normal wear and tear, 2 years.

 

9.Q: Do you sell component parts and do you reupholster and re-stain?

A: Yes we sell component parts and we reupholster and re-stain, see separate list on our website.

 

10.Q: Do you make house calls?

A: No. We do make presentations to board of directors, timeshares or hotel owners and general managers of Vacation Properties. It has to be high volume for us to make a house call.

 

11.Q: Do you have references?

A: Yes! We will gladly submit dozens of references in writing.